Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - 1-2016i - Offenders Returning to a Sending State
    Training Bulletin 1-2016i - Offenders Returning to a Sending State Effective March 1, 2016 Re: Rules 3.101-1, 3.103, 3.106, 4.111 & 5.103 Standard Procedures for Offenders Returning to a Sending State   Receiving states must request reporting…
Support - If return reporting instructions are requested and the offender changes his/her mind, how do I withdraw the request?
Managed activities with replies such as a request for return reporting instructions can be withdrawn prior to reply from the sending state.  The assigned user in the receiving state can withdraw the request from the offender's profile screen.  If the…
Support - Return in Lieu of Retaking (Retaking)
The Return in Lieu of Retaking report lists active cases in the receiving state with a violation requiring retake and a violation response ordering the offender to return. Charts distinguish cases between those with or without a transmitted returning RFRI…
Support - Active Cases with Returning RFRI’s (Active Cases)
The Active Cases with Returning RFRI dashboard lists active cases with reporting instructions marked ‘Transferred Offender Returning to Sending State’ in the receiving state (incoming) or sending state (outgoing). It provides departure notice and arrival…
Support - Request for Reporting Instructions to Return to a Sending State
Returning to a Sending State occurs for 3 reasons: Transferee requests to return to the sending state Transferee was granted reporting instructions during transfer investigation and transfer is denied (no subsequent transfer will occur) Return in lieu of…
Support - Archived Compact Office Staff Trainings (2014-April 2021)
Compact Office Staff Training Last Updated April 26, 2021 These training tools and resources are specific to Compact Office Staff discussing how to operationalize the ICAOS rules when training stakeholders. Compact Staff Training-ICOTS email bounces-What…
Support - Code Release 32.6.0 - ICOTS Enhancements 12/13/17
On Wednesday, December 13, 2017 three new user experience enhancements were launched in ICOTS. While some future enhancements around new functionality will require training and informational materials, these enhancements were requested to improve user…
Support - Supervision in the Receiving State
Supervision in the Receiving State These training tools and resources discuss requirements and processes for offenders supervised in another state under the Interstate Compact Requirements. -Victim's Rights & Notification -Supervision…
Support - Rejected Cases Requiring Action Report
The 'Rejected Cases Requiring Action Report' provides a list of cases in which the latest status is ‘rejected’ and is still ‘open’ in ICOTS (non-historical.)  There are 2 separate lists that generate from that report.   Each case will need to be…
Support - Rejected Cases Returning vs Awaiting New Transfer (Transfers)
The Rejected Cases Returning vs Awaiting New Transfer report lists incoming/outgoing rejected cases where an offender is in the receiving state with approved RIs and has a rejected transfer request. Cases are distinguished by whether an offender is…
Support - Administrative Reports Overview
About The administrative reports provide data on current cases, specific compact processes, cleanup of duplicate records and management of ICOTS users for your state. These reports provide states with details on active compact cases and provide tools to…
Support - Code Release 4.0 - ICOTS Enhancements 4/29/09
The version 4.0 code release resolves outstanding issues regarding data display and the functions to facilitate returning offenders to a sending state. Released April 29, 2009. PDF Forms (Transfer Request & Request for Reporting Instruction…
Support - Unable to submit Case Closure Notice when Primary Address is Blank (returning offender after bad Move or Merge)
Anytime a receiving state user is unable to create a case closure due to a 'lack of a primary address' identify the supervising state and request an address be entered into the offender's profile.  This action will resolve the error. See…
Support - Rejected Cases Withdraw versus Close
To allow for additional activities or requests, rejections to transfer requests and/or denial of reporting instructions do not deactivate cases. The sending state must withdraw the case from the offender profile screen to remove the cases from the active…
Support - Discretionary Retaking Activity
The Discretionary Retaking activity communicates the Sending State’s intent to Retake under Rule 5.101 (b) ‘retake an offender via warrant’  Returns invoked under Rule 5.101 (a) use return reporting instructions. Activity Workflow The Discretionary…
Support - Code Release 36.0 - ICOTS Help Points - First Batch 7/15/20
On Wednesday, July 15, 2020 Appriss pushed the first batch of ICOTS training help points to ICOTS. The ICOTS Help Points were designed to replace and improve upon the ICOTS User Guide PDF. Instead of a large and cumbersome document that's difficult…
Support - Arrival Notices Transmitted
The Arrival Notices report lists all notice of arrivals transmitted within the selected date range. The dashboard can be filtered on supervision type, arrival type, returning to sending state, receiving state user, or offender last name. Common Uses: How…
Support - Case shows needing Notice of Departure incorrectly on ICOTS report
I have a case that shows up on the 'Cases in Need of Departure Notice' report in ICOTS, but the approved reporting instructions were withdrawn. How can I get this case removed? This is one of several known issues with the 'Cases in Need of…
Support - Receiving State Can't Submit Case Closure and Primary Residence is Blank
A notice of arrival has been submitted on this case, but the receiving state says they can't submit a case closure notice and the offender profile shows the residence as blank (lack of primary address). Your issue is related to the wrong supervising…
Support - What do these ICOTS acronyms mean?
Sometimes in newsletters and helpdesk tickets, certain ICOTS terms are referenced with an acronym. Here is a list of what those acronyms mean: ARVR - Addendum to Response to Violation Report AVR - Addendum to Violation Report CAR - Compact Action Request…
Support - Email Notification About Accepted/Denied TREP Sent to Compact Office Designee
I just received an email notification that a transfer request had been denied on an offender, but our compact office hasn't sent the rejected transfer reply to the sending state yet. This type of notification is only sent to the compact Office…
Support - Continue Working With a Previously Uncompleted Process
If you start any of the following managed processes and you have reached the topic screen for that process but do not complete the process, you can do a Compact Workload - Pending Activity Only search to locate the uncompleted process listed as an Action…
Support - Code Release 34.3.0 - ICOTS Enhancement 5/8/2019
On Wednesday, May 8, 2019, three new enhancements and one bug fix were launched in ICOTS.  This is the third of several enhancement releases to take place during FY 2019. The description of the changes are as follows: 1.) Modify Check Boxes on the…
Support - Outstanding Issues for Latest Rule Amendment Release on 5/31/2017
On Wednesday, May 31, 2017 a new code release involving rule-mandated changes to the Offender Violation Report and Progress Report activities was pushed to production in ICOTS. Several minor bugs were introduced and Appriss was very responsive in working…
Support - Utilizing Compact Workload Search Functionality
Find out how to narrow down and refine your search using the search criteria in the Compact Workload. With more legacy data going into ICOTS, many Compact Office Users are still experiencing problems with the Compact Workload when more than 250 records…
Support - Assigning, Delegating & Reassigning
Assigning - this process occurs when the responsibility for a Compact Activity or Case is designated to a PO from either a Supervisor or a Compact Office User. Reassigning - this process occurs when the responsibility for a Compact Activity or Case is…
Support - Code Release 33.1.0 - ICOTS Enhancements 1/31/18
On Wednesday, January 31, 2018 three new user experience enhancements were launched in ICOTS. While some future enhancements around new functionality will require training and informational materials, these enhancements were requested to improve user…
Support - Code Release 16.0 - ICOTS Enhancements 12/7/11
ICOTS 16.0 code release is in production on December 7, 2011 and implements the development items described below: Email Notifications The following email notifications work properly: Overdue Transfer Request after Expedited Reporting Instructions…
Support - Code Release 9.1.0 - ICOTS Enhancements 3/1/10
ICOTS 9.1.0 code release is in production on March 1, 2010 and implements the development items described below: New Mandatory Reason for Transfer and Reporting Instructions for Employment Transfer of Offenders A new mandatory reason for transfer and…
Support - Adding new ICOTS Offender
Important! Duplicates and Junk records must be reported to your State Administrator within 5 business days of creation.  Failure to do so is a violation of the ICOTS Privacy Policy.  Only add new records after confirming the individual does not have an…
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