Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papersadvisory opinions, bylaws, policies, Hearing Officer's Guidetraining modulesrules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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First Time Login Once a state administrator creates your account, you will receive an email and can set up your password.  Note:  This should be completed within 20 minutes of receiving the email.  If after 20 minutes, simply click 'What is my…
I ran a report on Thursday of this week, and it doesn't include any compact activities submitted since last Friday. How can I get the most current data? The data that runs the external ICOTS reports on the ICAOS website is updated every week on…
Upon transmission of a Departure Notice, the assigned user responsible for indicating arrival of the offender in the other state receives an email establishing a 'due date' for submission of a Notice of Arrival.  The 'due date' is the…
The Commission concentrated its audit resources in FY23 on ICOTS data integrity to ensure that the data contains accurate and reliable information for our internal and external partners. Given the FY23 audit findings, the Compliance and Executive…
Use the Addendum to Response to Violation Report for correspondence after submitting a Response to Violation Report in ICOTS. This ensures information consolidates to the official violation record in ICOTS.    DO NOT use Compact Action Requests to follow-…
Remember to setup your user profile with your correct workflow. ICOTS cannot function without the correct workflow setup. Please remember to setup your user profile with your correct workflow. If your workflow has not yet been setup in your user profile,…
Despite multiple enhancements aimed to reduce the number of duplicate and junk records, the creation of duplicates and junk by ICOTS users remains an issue.  Duplicate/junk offenders cause confusion, invalidate data, and waste valuable time and resources…
Transferring Supervision to the Receiving State These training tools and resources discuss requirements and processes for transferring supervision of an offender to another state.  -Transfer Request Requirements -Investigation Period -Requesting Reporting…
[Update June 29, 2017] This article also explains a similar action for withdrawn Violation Reports due to an ICOTS release on May 31, 2017. With the launch of ICOTS Release 18.0, any pending violation reports or responses to violation reports had to be…
Special Statuses or Supervision type are not assigned to a case in ICOTS until submission of a Request for Reporting Instructions or Transfer Request.  When such delegations need to be made on a form prior to ICOTS pre-populating this information, such as…
What is Case & Offender Management? Administrative functions for case and offender management assure the Commission’s internal and external partners that the ICOTS data contains information that is accurate, valid, and reliable.  Per the ICOTS…
FY 2018 ICOTS Photo Audit This year's compliance report included an audit of all ICOTS offender photos uploaded with a transfer request between July 1, 2017 and December 31, 2017. The compliance letter included overall pass and fail percentages, but…
ANNOUNCED TO COMMISSION MEMBERS April 18th, 2022 In FY 2023, the national office will devote audit resources and capabilities to assessing the reliability and credibility of ICOTS data. The Commission has ICOTS data exchanges with local, state, and…
I received a Bad Gateway error message when trying to access a screen in ICOTS. What do I do? This error message occurs very rarely and can pop up on almost any page in ICOTS. It's usually not indicative of a serious problem. Simply click the "…
PowerPoint presentation used to train ICOTS end users. Updated: 3/18/2022 The ICOTS End User Training PowerPoint presentation provides an overview of all major processes and functions used by an end-user such as initiating activities, managing workload…
This tutorial explains the process of reassigning compact cases and activities. Supervisors and Compact Office Users have the ability to reassign cases and forward Compact Activities in ICOTS. Reassigning takes place when a Supervisor User reassigns cases…
Cases uploaded with Legacy Data in error will need to be closed via the Case Closure process in ICOTS. If a case appears in your workload as legacy data in error which had previously been closed, each state should work through the Case Closure process in…
(a) A transfer request for an offender shall be transmitted through the electronic information system authorized by the commission and shall contain: A narrative description of the instant offense in sufficient detail to describe the circumstances, type…
Once submitted, the offense details on a Transfer Request or Request for Reporting Instructions (case information and NCIC information) cannot be modified.  A new request submitted under a new case number allows a user to correct the information.  As a…
Is there a way to withdraw a notice of departure? ICOTS doesn't show the withdraw button. The offender didn't leave and receiving state doesn't want to do the arrival notice. Some compact activities like departure notices and arrival…
The Manage Case Load document explains how cases are assigned in both the sending and receiving states. Each case in ICOTS is ultimately assigned to one user in both the sending and receiving states at any given time. This means that a user must be…
The following holidays are not considered Business Days when calculating compliance on the ICAOS Dashboards.   Please note, Due Dates listed on the Compact Workload within ICOTS do not always consider holidays so for official compliance measures, be sure…
Managed activities with replies such as a request for return reporting instructions can be withdrawn prior to reply from the sending state.  The assigned user in the receiving state can withdraw the request from the offender's profile screen.  If the…
Known Issues We now track all outstanding ICOTS problems in the Known Issues section of the knowledge base. Any tickets that turn out to be new or outstanding issues in ICOTS will be assigned to a problem number and documented here. Any updates on these…
Legacy cases do not allow for Notice of Arrival or Notice of Departures in ICOTS. It is assumed that legacy cases are actively supervised cases where the offender has reported in the receiving state. ICOTS will not allow a Notice of Departure or Notice of…
Timely submissions of notice of departures and notice of arrivals enhance public safety by indicating the location of compact offenders. They are also essential in reflecting the correct supervising state in ICOTS and Rule 4.105 requires them at the time…
Training Bulletin 1-2009i explains the process of creating a Transfer Request for an offender who is actively being supervised in another state. The execution of a subsequent state transfer, or third state transfer, has not changed with the implementation…
Only designated ICOTS contacts or DCAs in each compact office should submit tickets. End users need to contact their state compact offices for assistance. We need to keep the ticket submission process as streamlined as possible and with limited resources…
From the ICAOS Login Screen, click 'Register' to create a new account.  Not sure if you have an ICAOS account, need assistance or forgot your password?  Click on the 'forgot your password' link to generate instruction on resetting your…
Why am I receiving email notifications about CARs submitted on a case that's closed in ICOTS? These email notifications are valid. CARs can be submitted on historical cases. This functionality was included in ICOTS so users could communicate about a…
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