ICOTS Privacy Policy and User Agreement
ICOTS Privacy Policy: This module outlines the requirements of the Privacy Policy and User Agreement. Every user of ICOTS is required to read the policy and sign the user agreement prior to receiving an ICOTS account. The Privacy Policy and User Agreement documents can be found on the ICOTS information page.

Manage Case Load
Each case in ICOTS is ultimately assigned to one user in both the sending and receiving states at any given time. This means that a user must be responsible for and assigned a case to take action and/or to complete activities. ICOTS allows for flexible case reassignment to allow for instances when more than
one user to act on a case.

First Time Login
Once it has been confirmed that you are registered as a user of ICOTS, you will receive an email and can begin by logging in for the first time and setting your password within 20 minutes of receiving the email.

Setup Users in ICOTS Demo Site
Each state will be provided with access to the ICOTS prep/demo environment, a 'look‐a‐like system' for ICOTS. The User Setup Guide contains instructions for getting started with logging into ICOTS and setting up “dummy” users to test and demonstrate the workflow components and activities within the ICOTS application.

Frequently Asked Questions / Updated: 10.06.08
The ICOTS Frequently Asked Questions document provides some answers to the most commonly asked questions regarding ICOTS and its implementation. Topics covered in the ICOTS FAQ include: Training and Preparing for Implementation, General and Administrative Questions, Errors and Technical Support Questions, and Standard Operating Procedures in ICOTS.

Quick Start Guide
The ICOTS Quick Start Guide is a one page reference for using the ICOTS application. The guide gives a brief description of what ICOTS is, in addition to laying out the compact activities and providing 'quick-tips' for using the application.

You will need to install Adobe Flash Player to view the Flash Videos.

ICOTS Flash Videos (*With Sound and Narration)
The National Office has released ICOTS Flash Training Videos for use by states and end users as high-level tutorials. The topics and processes covered in the videos are:

• Overview of ICOTS
• Transfer Request
• Transfer Request Reply
• Offender Violation Report
• Offender Violation Response

User Management (*Without Sound)
User Management: This module instructs a user on how to create an initial password to log into ICOTS, reset their password as well as set and manage their workflow.

• Initial Log In
• Activating or Resetting your Password
• Establishing & Managing your Workflow

User Administration (*Without Sound)
User Administration: This module instructs those users who are assigned the State Administration Role on the procedures to create roles, establish roles, define county affiliation and deactivate users created in ICOTS. Additional User features which can be managed by both the State Administrator and all other User Roles are also briefly discussed.

• Creating Users
• Establishing User Roles
• Defining County Affiliation
• Deactivating Users
• Other Administrative Features:
  • Managing Workflow
  • Address Information
  • Phone Information
  • Managing Vacation or Leave Status

Requesting Reporting Instructions (*Without Sound)
Requesting Reporting Instructions: This module instructs a user on how to initiate and complete a Request for Reporting Instructions.

 

Request for Reporting Instructions Reply (*Without Sound)
Request for Reporting Instructions Reply: This module instructs a user on how to initiate and complete a Reply to Request for Reporting Instructions.

STEP 1: Install the WebEx Video Player

STEP 2: View one of the following recordings:

+ Transfer Request Demo - 36min
+ Workflow / Offender Profile / Reports Demo - 36min
+ ICOTS Leader Training Recording - 3hr 35min

Leader Guide / Updated: 09.29.08
The ICOTS Leader Guide provides a master reference document to help trainers prepare for and deliver training for the ICOTS program. The leader guide is a comprehensive package that contains the following: the workshop delivery sequence, checklists of necessary materials and equipment, presentation scripts and key points to cover, and instructions for managing exercises, case studies, and other instructional activities.

Master Trainer Presentation (with Internet) / Updated: 09.29.08
Trainers can use the Master Trainer PowerPoint presentation to train end-users on ICOTS. This presentation is to be used in conjunction with a live connection to the ICOTS demo site. The presentation contains narrative, detailed talking points and in-depth tutorials for training on ICOTS.

Master Trainer Presentation (without Internet) / Updated: 09.29.08
Trainers can use the Master Trainer PowerPoint presentation to train end-users on ICOTS. This presentation can be used without a live connection to ICOTS. The presentation contains screenshots, narrative, detailed talking points and in-depth tutorials for training on ICOTS.