Compact Office ICOTS training sessions covering “Compact Workload” and “Assigning & Directing Workflow” are available in June and July. Three sessions (one hour each) of each specific topic are scheduled with slots available on a first come first serve basis for Compact Office users only.

Compact Workload (June 11, June 23, July 8)
Compact Office Users will be trained on specific ways to manage and use the Compact Workload functions. Topics covered in this training will include filtering and searching the Compact Workload to pull reports, identifying cases status information and sorting results.

Assigning & Directing Workflow (June 17, June 30, July 15)
Compact Office Users will be trained on ways to manage the workflow of activities and cases. Topics covered in this training will include using the decision screen to direct workflow of activities, differences between assign and delegate and how the Manage Case Load functions work.

Three sessions covering each topic are scheduled with slots available on a first come first serve basis. To register go to the ICAOS WebEx site.

Only registrations for Compact Office users will be accepted. Registration requests by field users (users with a PO or Supervisor role) will be rejected.